![]() All other large US brands are a great example that it does work. I am so furious that a huge brand like VS cannot get their stuff together and create a great customer experience outside of the US. Maybe they simply aren’t aware yet… I have been a customer now for more than 25 years. To see and experience what VS is pulling off here in Germany is ridiculous! I am surprised the German Verbraucherschutz hasn’t interfered yet. How am I possibly get the matching thong? I am an American now living in DE. For Love and Lemons styles are so unique. Instead of giving me the option to cancel the bra, it was simply sent to me. In addition I ordered matching thong and bra from their third party brand For Love and Lemons. Seriously? I recommend anyone not living in the US to refrain from ordering from VS. Welcome to the Victorias Secret App: your go-to destination for. Having said that, I have to ship my return from Germany to the US and pay for it. Join the VS & PINK Collective Rewards Program. ![]() They asked previous work experience and to speak on dealing with a difficult work experience and how. Plus VS offers to ship internationally but doesn't offer an international return. The interview was a phone interview that was fairly simple. I literally found three different explanations and/or options on how to process a return. The return policy for orders outside the US are a catastrophe! VS website is so confusing and customer unfriendly. I planned to stay long-term.Unfortunately I have to give one star to write a review, as I feel VS doesn't even deserve one star. I'm honestly very sad that VS did not work out. When I finally left the job, it felt like to me and many other agents that they were trying to get people to quit. ![]() ![]() All of the managers used the same keywords. Managers were reading off of a script to the employees when we were freaking out. In 2002, Victoria’s Secret launched Pink. Victoria’s Secret is the largest American retailer of lingerie. They have you stand in the middle of the mall with all other applicants and interview you all at the same time to make you compete for the position while you are standing in the mall walkway and the interview was 45 minutes of standing and answer questions then asked to. Victoria’s Secret is an American designer, manufacturer, and marketer of women’s lingerie, and beauty products. Can you think of any other reason than avoidance? I was told that being sent straight to voicemail was literally BECAUSE of the BBW layoffs by a higher-up.Īround that time, we suddenly lost the ability to do shift swaps. I interviewed at Victorias Secret (Roseville, CA) in Sep 2021. Yuck.Īny employee that tried to call HR that week was sent to voicemail. These layoffs were followed by sad "We'll miss our BBW family so much" messages from managers. Some people had been with LBrands (the parent company of VS and bath and body works) for 10+ years. As a champion & advocate for women, we must maintain a safe, supportive, & inclusive space for all. The employees kept their pay with the new company but lost their benefits. A Victoria's Secret Direct customer care specialist talks about the interview process, interview questions, how to get a job and what it is. What do I do Why won't my username and password work My payment is due today. They essentially laid off the bath and body work workers with little warning- sold them to a independent contractor company called Sitel. Frequently Asked Questions Which Victoria’s Secret credit card do I have Why was there a delay in credit bureau reporting for my credit card I am locked out of my Account. There are many rewards and the company tried to make you feel like family- at first. I worked as a customer support agent remotely.
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